AI-powered CRM + operations

From first enquiry to installed machine. One system you can talk to.

Vyapiq captures every enquiry, writes your quotations, runs production and dispatch, looks after every machine you've sold, and answers any question about your business in seconds.

Built for manufacturers, distributors and trading businesses

ManufacturingDistribution & tradingIndustrial equipmentMedical & lab equipmentElectronicsFurnitureEngineering goodsConsumer products

Meet Vyapiq AI

AI that works alongside your team.

Not a chatbot bolted on. Intelligence built into every step of how you sell and deliver.

Talk to Vyapiq

Ask your business anything, in plain English.

Type it or say it, and get the answer instantly from your live data. No reports to build, no one to call.

  • “Show hot leads from Pune we haven't called this week.”
  • “How much payment is pending this month?”
  • “Which job cards are stuck in testing?”
AI Quotation Generator

Quotations drafted for you, sent through your Gmail.

Pick an enquiry and Vyapiq drafts the quotation with the right products, your prices and your terms. Review it, send it straight from Vyapiq, and it's filed against the customer automatically.

WhatsApp AI Assistant

Replies to customers instantly, day or night.

Understands what they need, collects their details, shares brochures, and hands the conversation to your team the moment a person is needed.

Summaries, Replies & Voice Notes

Know every customer in three lines.

A short summary of every conversation, a reply drafted for you, and call notes you can simply speak.

Snap-to-entry

Photograph the challan. The entry fills itself.

Vyapiq reads the supplier's invoice or challan and fills in the stock entry.

How it works

Follow one order, start to finish.

From the first message to the machine leaving your gate. Scroll, and watch it move.

Step 1 · Enquiry

Every enquiry, captured automatically.

WhatsApp, IndiaMart and email enquiries land in one list. Each one is scored Hot, Warm or Cold, so your team calls the right people first.

Step 2 · Quotation

Quotations written and sent from one place.

Drafted from the enquiry, sent through your own Gmail, and every reply lands back on the customer's record.

Step 3 · Order

Win the order. Everything carries forward.

Products, prices, freight and payment terms move straight into the order, and accounts tracks every payment against it.

Step 4 · Production

Built to order, tracked to the serial number.

A production job card draws materials from stock, records every unit built with its own serial number, and adds finished goods to stock once QC approves. Vyapiq warns you before any material runs out.

Step 5 · Job card

Tested, packed and signed off.

The order's job card moves through testing, packaging and accounts, each stage signed off by the right person, with remarks the whole team can see.

Step 6 · Dispatch

Dispatched, documented, signed.

Courier, docket and boxes recorded, serial numbers issued, and the job card prints on your letterhead only once the right people have signed.

After the sale

The story doesn't end at dispatch.

Most systems stop at the invoice. Vyapiq looks after every machine you've sold, for as long as it's in service.

  • Installation

    Visits scheduled, engineers assigned, and reports signed off on site.

  • Service requests

    Logged from a call or WhatsApp and tracked until the problem is closed.

  • Replacements & returns

    Linked to the original order, with stock updated automatically.

  • Warranty & AMC

    Tracked by serial number. Renewal reminders go out on their own.

Everything in one platform

Made for businesses that sell, make and deliver.

Use the whole platform, or just the parts you need.

Sell
  • Talk to VyapiqAsk about your business in plain English
  • WhatsApp AI assistantInstant replies and lead capture, day and night
  • Every enquiry in one listWhatsApp, IndiaMart and email
  • Lead scoringHot, Warm and Cold, so the right calls come first
  • AI quotationsDrafted for you, sent through Gmail
  • Voice call notesSpeak after a call; the log and follow-up are set
  • WhatsApp broadcastsApproved templates to the right customers
Make
  • Digital job cardsYour stages, each signed off by the right person
  • Production job cardsMaterials issued, units serialised, QC approved
  • Packing checklistsPick a product and its packing list fills in
  • Snap-to-entryA challan photo becomes a stock entry
  • Inventory & serialsApproved, counted, tracked by serial number
  • Smart reorder alertsKnow what will run out, before it does
  • Vendor billsEach delivery linked to one bill, never paid twice
Deliver
  • Dispatch & docketsCourier, boxes and signatures on record
  • Partial dispatchShip what's ready, back-order the rest
  • Installation & serviceVisits scheduled, engineers assigned, reports closed
  • Replacements & returnsLinked to the original order, stock updated
  • Warranty & AMCTracked by serial number, with renewal reminders
  • Machine historyThe full life of every serial number
  • Payments & dashboardsInstalments, balances and live business numbers

Why switch

What changes when you move to Vyapiq.

The same working day, before and after.

Everyday moment With Vyapiq Phone + Excel + email
Getting an answerAsk in plain English, and get the answer from live data in secondsPhone calls, registers, and digging through sheets
Enquiries at 11pmThe AI replies instantly, captures the lead and scores itSeen on Monday, if somebody remembers
Quotation turnaroundDrafted by AI from the enquiry, sent through Gmail the same dayDays of copy-paste from last month's quote
Where is my order?A live job card, stage by stage, that anyone can checkSales asks operations, operations asks the store
Inventory accuracyEvery item counted, approved and tracked to its serial numberThe spreadsheet and the racks never quite match
After the saleService, warranty and AMC tracked by serial numberKept in memory, or a register nobody opens
Paying suppliersEvery delivery linked to exactly one bill, so nothing is paid twiceDouble payments found at audit, if ever

In use every day

Running at a laboratory and histopathology equipment manufacturer with decades in the business.

3,200+enquiries captured
6,000+WhatsApp messages handled
5departments on one system
We used to find out an order was late when the customer called us. Now I open Vyapiq and I already know.
Managing Director

Every team, its own view

  • SalesLeads, conversations, follow-ups and quotations
  • AccountsOrders, payments, invoices and vendor bills
  • OperationsJob cards, stock and production, without customer or pricing details
  • OwnerThe whole business, and the answer to any question

Create your own roles and choose exactly what each one can see and do.

Up and running

From first call to go-live in weeks, not months.

  1. 1

    Discovery

    We learn how your business runs: your products, stages and team.

  2. 2

    Setup

    Vyapiq is configured around your process, with your data brought in.

  3. 3

    Training

    Every team is trained on their own screens.

  4. 4

    Go live

    Your business runs on Vyapiq, with us on hand as you settle in.

Questions

Questions people ask.

Does it work with our own WhatsApp number?

Yes. Your WhatsApp Business number is connected during setup, so customers keep messaging the number they already know.

Is our data secure?

Yes. Every company's data is isolated at the database level, and each person only sees what their role allows.

Do we have to change how we work?

No. Stages, roles and permissions are set up around your existing process.

Can we use it on a phone?

Yes. Vyapiq runs in the browser on any device.

How long does setup take?

Most businesses go live within a few weeks.

See Vyapiq running on your own business.

A 20-minute demo, built around your products and your process. Tell us a little about you, and we'll call you back within one working day.

WhatsApp us +91 99961 68922 +91 81687 79073 info@vyapiq.in